Frequently Asked Questions

Vidor reviews creator applications to maintain quality on the platform. Sign up with your details, complete your profile, and submit for review. You'll receive a confirmation once your account is approved. The process is typically straightforward and fast.

There is no upfront cost or subscription fee for creators. Vidor takes a 20% platform fee from your earnings — session fees, tips, and gifts. You keep 80% of everything you earn. No hidden charges.

Vidor is for any creator who wants to offer paid 1:1 video sessions to fans or followers. This includes influencers, streamers, musicians, athletes, coaches, artists, entertainers, and others with an engaged audience who would value face time with them. If you have fans who would pay to talk to you, Vidor is for you.

Yes. Vidor is accessible via browser on mobile and desktop. You can manage your profile, packages, and availability from your phone. For live sessions, a stable internet connection is important regardless of device — desktop or laptop tends to provide a more reliable experience for video calls.

You can create multiple packages simultaneously. There's no fixed cap. Most creators offer two to five packages at different durations and price points. Having multiple options gives fans choices and can increase your overall bookings.

Yes. You can edit your package prices at any time. Changes take effect immediately for new bookings. Existing bookings that were made at the old price are not affected — those fans paid the price that was listed when they booked.

Yes. The easiest way to pause bookings is to clear your availability — if you have no open time slots, fans can't book. You don't need to delete your packages. When you're ready to accept bookings again, just restore your availability schedule.

Be specific and genuine. Tell fans who you are, what you do, and what a call with you will be like. A good bio answers: "Why should I book this?" Keep it concise — 2–4 sentences is usually enough. Avoid clichés. Specific and real beats polished and generic.

Fans can book any open time slot within your configured availability window. You control how far in advance your slots are visible by setting your availability schedule. If you want to limit last-minute bookings, you can configure a minimum advance notice period in your settings.

If you cancel a confirmed booking, the fan receives a full refund. You should only cancel when genuinely necessary — Vidor monitors cancellation patterns, and frequent creator-side cancellations can affect your account standing. If you need to cancel, do it as early as possible and only when unavoidable.

Yes. You can block any fan from your dashboard. Blocked fans cannot book sessions with you, view your profile, or contact you through the platform. Blocking is immediate and can be reversed at any time.

Bookings don't always come immediately, especially when you're first getting started. Make sure your booking link is visible — in your bio, Linktree, website, and mentioned in your content. Post about it when you open availability. A complete, polished profile converts better than an incomplete one. Give it time and actively promote it.

End the session using the end-session button. You are not obligated to continue a call where a fan is violating your creator rules or behaving in a way that makes you uncomfortable. After ending the session, report the fan from your dashboard with as much detail as possible. Vidor reviews all reports.

If the issue is clearly on Vidor's end (a documented platform-wide problem), the fan is typically refunded or the session is rescheduled. If the issue is on your end (your internet, device, or setup), you'll generally be asked to reschedule rather than the fan receiving an automatic refund. If there's a dispute, contact support with any documentation of the technical problem.

Recording sessions is subject to platform policy, consent requirements, and local laws. Do not record sessions without explicit consent from the fan and in compliance with applicable laws. If Vidor's platform provides a built-in recording feature, it will include the appropriate consent mechanisms. Do not use third-party screen recording tools without consent.

Do not move sessions off of Vidor. Conducting sessions outside the platform violates Vidor's terms of service and removes the protections that the platform provides — for both you and the fan. If a fan requests this, decline and explain that all calls must happen through Vidor. If they insist, end the session and report the request.

Payouts are processed twice per month, typically on the 1st and 15th (or the next business day). Your earnings need to have cleared the holding period and your balance needs to be at least $50. Once a payout is initiated, it typically takes 3–5 business days to arrive in your account.

Vidor takes a 20% fee on all earnings — session fees, tips, and gifts. You keep 80%. The fee is deducted automatically; the amounts shown in your dashboard are your net earnings after the fee.

Yes. Before Vidor can process payouts, you must submit the appropriate tax form: W-9 for US-based creators, W-8BEN for international creators. This is a one-time requirement. Without tax documentation on file, payouts cannot be processed. You can submit your documentation through the Payout Settings section of your dashboard.

You need at least $50 in available earnings to receive a payout. If your balance is below $50 on a payout date, it carries over to the next cycle. There's no maximum — all available earnings above $50 are included in each payout.

During a live session, fans can send you tips using their token balance. A tip is a voluntary, fan-initiated payment of any amount the fan chooses. When a tip is sent, you'll see a notification in the call interface. The token value converts to USD and is credited to your earnings (minus the 20% fee), subject to the holding period.

Go to your dashboard and find the Gift Menu section. Create individual gifts by giving each one a name, a token price, and optionally an image or emoji. Once created, your gifts appear in the gift panel during live sessions. Fans can browse and purchase them with their token balance.

Yes. You set the token price for each gift in your gift menu. The token price translates to a real-money cost for the fan at the platform's fixed token exchange rate. Think about what price makes sense for the value and appeal of each gift item.

Fans see only your public profile: display name, profile picture, cover photo, bio, media, tags, creator rules, and packages. They cannot see your real name, email, phone number, payout account, or any other private account details.

Your creator rules are displayed prominently on your booking page before a fan completes a booking. By proceeding to book, fans acknowledge your rules. This creates a clear record that they were made aware of your terms before booking.

Contact Vidor support immediately at support@vidormodels.com with details of the situation. For any credible threat to physical safety, contact local law enforcement first. Document any threatening messages before reporting.

First, try refreshing the page. Check that your browser has camera and microphone permissions enabled for Vidor. Try a different browser (Chrome is generally most reliable for WebRTC-based video calls). Check your internet connection. If none of these resolve the issue, contact support immediately with the booking details so we can help you and notify the fan.

Check that your browser has permission to access your camera and microphone. Make sure no other application is using your camera or microphone at the same time. Try unplugging and replugging any external devices. If the issue persists, use the in-call text chat to communicate with the fan while you troubleshoot, or end the session and contact support.

First, check that your payout account is correctly set up and that you have completed all required tax documentation. Confirm your balance was at or above the $50 threshold before the payout date. Payouts can take 3–5 business days to appear. If it has been longer than that, contact support at support@vidormodels.com with your account details and the relevant payout date.

Use the "Forgot Password" option on the login page to reset your password via your registered email. If you no longer have access to your registered email or are locked out for another reason, contact support at support@vidormodels.com and we'll help you recover access.